Refund policy

Return Policy

We take pride in the craftsmanship and quality of our pieces. Refunds are honored only under the following circumstances: 

Eligibility 

-The item received is incorrect

-The item is damaged in transit.

Conditions

-Claims must be made within 7 days of receiving your order.

-Items must be unused, unworn, and in their original packaging.

-For hygiene reasons, earrings cannot be refunded once worn or unsealed.

 Procedure

-Contact us within 7 days of delivery, providing your order number, item details, and supporting photos of the issue.

-Once verified, we will provide return instructions.

-Upon inspection and approval, a full refund, including shipping will be processed to your original payment method.

 

Important Note

Refunds are not available for reasons of change of mind or dissatisfaction, as each piece is carefully inspected prior to shipping.